KMI specializes in CRM for Senior Care Market
It’s always a great day when someone says, “Yes, I want to live here.” When that time comes, you’ve worked with them…and their family… and they know you.
Bringing in a new resident takes building a relationship with that family and sometimes that can be several years.
All along the way, the counselor at the community needs to be understand the family’s needs and why each senior is considering moving – and sometimes why they don't want to move. It’s important to understand your new potential resident’s interests and the motivations and concerns of their adult children or relatives.
At KMI, our CRM system helps you follow that process – capturing important information like Stella likes to play cards and she’s interested in group travel opportunities and loves opera and will perform on the piano when asked. What can you do with information like that? You can provide a senior with a great place to live. Knowing what’s important is important. With our CRM, we help you put that information to use.
From a management standpoint, our CRM system makes it possible to see number of prospective residents and where they are within their decision-making process. And that can translate into doing a better job of projecting budgets, occupancy, future service needs…
Call us today for a free demonstration of how it all works: 1-800-840-2311.
CRM for the Construction and Building Markets
From the time someone says, "I want to put a building up," to digging a hole can be a couple of years. The time between the idea and the commitment to build it can be long. Yet the process is detailed and critical.
With KMI’s CRM, we provide systems and software to gather and share information for projects among subcontractors, top-level management and employees.
Your company can qualify project opportunities best suited to match your strongest capabilities. Plus, CRM systems and software can track the probability of being awarded projects based on metrics that you determine as most appropriate. Your CRM becomes a planning and forecasting tool.
When historical records of previous projects are stored within your CRM, you can pull reports that help you in identifying company profit centers, as well as weak spots. When someone decides to leave, you have critical detail – not only project detail, but sales and marketing detail, too – in one place and organized. It moves project information assets from binders and laptops into a central repository.
At KMI, we work with your company on customizing a CRM system that captures your sales process and is customized for the way you do business.
Call us today for a free demonstration of how it all works: 1-800-840-2311.
CRM for Community Banks
KMI specializes in CRM systems and software for the business banker in community banks.
As you build trusted partner relationships with your business owner clients, our CRM system will help you keep important details to help you grow your services, and strengthen your relationships.
At KMI, we help you use your CRM to be an effective proactive tool in recognizing customer needs so you can approach your customers even before they even recognize the need! It can be a real benefit when your customers come to trust that you have their business financial needs front of mind and will advise as opportunities or concerns arise.
When customers call, you are able to see what services they have immediately, plus previous conversations, correspondence...all their history...it’s right there.
With your CRM system, you are able to gather information that can provide valuable data in helping your improve service to your customers. For example, if a prospect is looking for a new banker, and you gather the information of who are the other banks competing and what they are offering, you can better understand why your bank wins or loses the business. You start to understand trends and your approach to the competitors can be analyzed and used. And that makes for easier more effective management and higher closing ratios!
At KMI, we help you put your sales prospecting process, as well as your client servicing process into a customized system for you. Call us today for a free demonstration of how it all works: 1-800-840-2311.
WHY you should choose KMI for your CRM
KMI uses CRM software that’s tested and works. Sounds silly, kind of, like “why wouldn’t it work?” But it’s not silly at all. Testing software is major. And having software that works well within a specific industry is critical.
KMI has been working with web applications since 1999. We understand databases and the programming that’s necessary for you to achieve the results you desire.
KMI has deep sales experience. Stan Kitson has over 30 years business development and sales management experience. He knows first-hand what CRM software needs to deliver and the strategies to make that happen.
KMI has marketing experience (we ARE a “marketing” firm), and well, that’s a daily thing since 1987.
KMI bridges sales and marketing WITH technology. We coach and teach what you need to know. We help you streamline sales and marketing efforts to build revenue and strengthen relationships using your CRM technology tools.
KMI has worked with companies in implementing software systems and understand the “people” part of making it all work. We stand by you along the way as coach, mentor, trainer, strategist, planner…
KMI works with your company in building your CRM strategy and identifying how your system can strengthen customer relationships in the most effective ways.
KMI customizes your CRM web application to adapt to the way you do business, not the other way around.
We hope you’ll invite us in for a conversation and demonstration of what it’s all about. Call us at 1-800-840-2311.